Front Desk Office Assistant

Irvine, CA
Full Time
Entry Level
LBA Logistics | LBA Properties is a full-service real estate investment and management company with a diverse portfolio of industrial and office properties in major markets throughout the U.S. including California, Colorado, Washington, Arizona, Texas, Illinois, and New Jersey.  We are a privately held company that was founded in 1991 and are comprised of 250 team members. LBA Realty consists of several real estate investment funds and joint venture partnerships with multiple investors including sovereign wealth funds, endowments, foundations, pension funds, and high-net-worth individuals.

About the role
  • Warmly greet and assist visitors, ensuring their inquiries are promptly addressed and needs are met.
  • Receive deliveries.
  • Handle incoming and outgoing mail as well as manage office supplies to guarantee smooth operations.
  • Open and close the office.
  • Assist in setting up new hire desks/parking/building access cards
  • Respond to incoming phone calls and emails and make sure the right people receive all important information
  • Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
  • Hardware and Software vendor management.  Participate in calls, handle scheduling, contract and licensing adds/changes.  Open and track support cases.
  • Organize and monitor internet and voice service providers.  Manage billing, open support cases, track and manage new installations.
  • Helpdesk Management. Monitor, assign and follow up on helpdesk cases.  Escalate issues as needed.  Review all open issues daily and ensure proper follow up is being done.
  • Schedule End user trainings, migrations, upgrades, deployments. 
  • Compliance – We run several audit and recon reports and tasks each month. 
  • Project Management – attend meetings and keep track of action items, resource scheduling, deadlines.
  • Purchasing – Help us to allocate the purchases each month.  Work with Diana in accounting to correctly budget equipment, licenses, etc.
  • Salesforce Administration – Clean up workflows.  Create content for IT Chatter Group.  Update employee data.  Help with Chatter adoption
  • Manage Calendars for IT team members.
  • Other ad hoc duties upon request.
What we are looking for in a candidate 
  • A Bachelor’s degree highly preferred.
  • The successful candidate must also be a team player with a positive attitude and effective communication skills.
  • Exercises good judgment and maintains confidentiality in maintaining critical and sensitive information, records, and reports.
  • Proficient in Microsoft Office Suite (i.e., Outlook, Word, PowerPoint, and Excel) is required.
  • Communicates clearly and concisely, both orally and in writing.
Compensation Range
The anticipated hourly range for this position is $55,000 per year. Actual compensation will depend on several factors, including, but not limited to, experience, other job-related skills and qualifications as permitted by law. Full time employees may be eligible for benefits including health insurance, dental insurance, vision insurance, life insurance, 401k matching program, Basic Life and AD&D Insurance, Voluntary Life and AD&D, Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, paid holidays and vacation. Employees may also be eligible for a discretionary bonus depending on a number of factors, including the employee’s performance and LBA Realty’s performance on an annual basis.

Our commitment to an inclusive workplace
LBA is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Physical Demands
The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit for extended periods of time; use hands to feel, handle, or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move or carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Additionally, the employee may be required to drive to a property, walk on uneven ground, walk through a construction site, be exposed to dust or fumes and work around machinery or equipment.

 
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